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Privacy Policy

Last Updated: 06/17/2025

At Off The Hook, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.othook.com/. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect the following types of information when you visit our website:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping/Billing address
  • Payment information (processed securely via third-party providers)
  • Any other information you provide to us voluntarily (e.g., through forms or email)

b. Non-Personal Information

  • Browser type and version
  • IP address
  • Pages visited and time spent on site
  • Device information (desktop, tablet, mobile)
  • Referring website

We collect this information through cookies, tracking tools (like Google Analytics), and when you interact with our forms or services.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Respond to customer service inquiries
  • Send newsletters and promotional content (if you’ve opted in)
  • Improve our website and user experience
  • Detect and prevent fraud or other unauthorized activities
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Third-party service providers (e.g., payment processors, shipping companies, marketing platforms)
  • Analytics partners (e.g., Google Analytics) to help us understand how visitors use our site
  • Legal authorities if required by law or to protect our rights and safety

All partners are required to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, understand usage patterns, and deliver personalized content.

You can control or disable cookies through your browser settings. However, some features of the Site may not function properly if cookies are disabled.

5. Your Choices and Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access and receive a copy of your data
  • The right to correct inaccurate or outdated information
  • The right to request deletion of your personal data
  • The right to opt out of marketing communications

To exercise any of these rights, please contact us at [[email protected]].

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will revise the “Last Updated” date. Continued use of the Site after changes signifies acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Off The Hook
Email: [email protected]
Website: https://www.othook.com/

 

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